Evidence of culture change
When culture becomes
visible, progress
becomes measurable.
Three organisations. Three very different challenges. Each used the UGRs Stock Take to establish an honest baseline and measure what changed.
Financial services · 12-month comparison
From disconnection to measurable movement.
A 1,000-person financial services organisation was seeing disconnection from its strategy, declining accountability and increasing attrition. Leaders needed to understand the culture employees were actually experiencing.
The first Stock Take exposed the patterns affecting accountability, empowerment, relationships, innovation and results. The evidence helped shape a focused 12-month culture program.
Every measure moved in the desired direction, demonstrating broad change rather than an isolated improvement.
Regional government · 2024–2026
Rebuilding trust after a turbulent past.
A regional Australian council had experienced repeated leadership changes, serious governance concerns and a deeply distressing incident. Trust had been damaged and employees needed greater confidence in fairness, honesty and accountability.
The Stock Take provided an evidence-based baseline and identified the cultural issues requiring leadership attention. A repeat assessment showed meaningful progress while keeping unresolved concerns visible.
Trust, support, integrity, collaboration and safety improved. Accountability also strengthened, but remained the clearest priority for further work.
African manufacturing · 12-month comparison
A major shift in safety and learning.
An African manufacturing organisation needed to strengthen how people responded to mistakes, unsafe acts, new ideas and breaches of rules—behaviours with direct consequences for learning, safety and performance.
Successive Stock Takes revealed substantial movement in one year, showing employees were experiencing more constructive responses to mistakes, ideas and safety concerns.
The results indicate stronger psychological safety and learning. Responses to broken rules improved markedly but remained the most important area for continued action.
First-year figures are estimates taken from the original comparison charts; second-year figures are reported values.
What the evidence shows
The Stock Take does not assume culture has changed. It gives leaders a way to see whether people’s lived experience is actually moving.Explore the UGRs Stock Take ↗
Begin with understanding
What is your culture
really telling people?
Start a conversation with Steve Simpson and Stef du Plessis about the culture your organisation needs.
Start a conversation ↗Privacy notice
Information submitted through this website is used only to respond to your enquiry and is not sold or used for unrelated marketing. This website does not currently use analytics, advertising or tracking cookies. You may request access to, correction of or deletion of your enquiry details by emailing steve@ugrs.net.